Imagine you’re a manager tasked with finding a tiny key in stacks of papers in a large office before moving on to the next step in your field services project. The effort and time you’d need to manually shuffle through paperwork slow down your process. You may be unable to spend more time on service… Read more »
Too often, in field services, managers get lost in the details without seeing a comprehensive, up-to-date overview of projects. A bird’s eye view of your field service work is possible through Gomocha’s new customer portal. This new asset intelligence view in the Gomocha end-customer portal helps you make decisions based on data, not assumptions. Below… Read more »
Efficiency and transparency are key when managing your field service customers. With Gomocha’s latest customer portal update, your customers can forget having to wait on others for updates or to take vital action. Instead of standing by, your customers gain complete visibility and feel empowered by the tools at their fingertips, facilitating greater control, efficiency,… Read more »
Gomocha recently collaborated with Busch Vacuum Solutions, a global provider of edge vacuum and overpressure technology, on a highly successful initiative demonstrating the value of field service management (FSM) technology. Busch, a family-owned business, has several offices worldwide. Busch Netherlands was hosting an event for the company’s general managers in Europe and contacted Gomocha for… Read more »
The idea of a leadership journey condensed into a digestible travel narrative has perhaps become a cliche in our modern-day cultural fabric. But the heart of the matter is that a good old trip can often bond its participants, pushing one to deeper truths in an ever-busy world. That was the case for Gomocha Founder… Read more »
Gomocha is pleased to invite our audience to join our beta program, giving you early access to new versions of our field service app. Our beta app is a newer, more experimental version of the Gomocha Field Service App released to app stores. The beta test program will give you the inside scoop of our… Read more »
The Gomocha team is dedicated to helping field service organizations uncover hidden efficiencies. We streamline, optimize, and digitalize field service operations so managers and technicians can support their customers with top-notch attention to detail. The Gomocha Field Service Platform offers a rich array of functionalities, including real-time timekeeping, accurate parts management, and asset data from… Read more »
Gomocha is pleased to announce Release 5.0 of our field service platform. We have added several new and exciting features to the platform. This release also includes quality and stability improvements. Below, we share highlights from the exciting updates that are a part of Release 5.0: Mandate Attachments Before Completing Work The Gomocha Field Service… Read more »
At Gomocha, we understand that boosting customer satisfaction while optimizing revenue and staying compliant is hard. That’s why our field service platform is dedicated to uncovering hidden efficiencies and matching skill with demand, so your field service technicians deliver an exceptional customer service experience that helps you increase revenue and remain compliant. Several companies have… Read more »
In the field service sector, efficient operations are essential for business growth. Managing numerous team members, processes, and assets can be challenging without the right technology. At Gomocha, we’re dedicated to helping field service organizations reveal hidden efficiencies and win in a service-first world. Field service operators agree that Gomocha rocks. Our team is incredibly… Read more »
Gomocha prioritizes user experience testing to provide its customers with the most up-to-date, high-quality field service platform. We recently conducted a second round of usability testing and gained user feedback on our new innovative design approach. This study round focused on UX-related findings, such as user flow navigation, usability, and user-friendliness. Our team tested various… Read more »
At Gomocha, we understand the importance of frequent user-experience testing to ensure our field service platform is always up to par. We maintain the highest standards to provide our customers with the best technology solutions so they can reveal hidden service efficiencies and win in a service-first world. Our field service platform’s strength relies heavily… Read more »