Gomocha is pleased to invite our audience to join our beta program, giving you early access to new versions of our field service app. Our beta app is a newer, more experimental version of the Gomocha Field Service App released to app stores. The beta test program will give you the inside scoop of our… Read more »
The Gomocha team is dedicated to helping field service organizations uncover hidden efficiencies. We streamline, optimize, and digitalize field service operations so managers and technicians can support their customers with top-notch attention to detail. The Gomocha Field Service Platform offers a rich array of functionalities, including real-time timekeeping, accurate parts management, and asset data from… Read more »
Gomocha is pleased to announce Release 5.0 of our field service platform. We have added several new and exciting features to the platform. This release also includes quality and stability improvements. Below, we share highlights from the exciting updates that are a part of Release 5.0: Mandate Attachments Before Completing Work The Gomocha Field Service… Read more »
At Gomocha, we understand that boosting customer satisfaction while optimizing revenue and staying compliant is hard. That’s why our field service platform is dedicated to uncovering hidden efficiencies and matching skill with demand, so your field service technicians deliver an exceptional customer service experience that helps you increase revenue and remain compliant. Several companies have… Read more »
In the field service sector, efficient operations are essential for business growth. Managing numerous team members, processes, and assets can be challenging without the right technology. At Gomocha, we’re dedicated to helping field service organizations reveal hidden efficiencies and win in a service-first world. Field service operators agree that Gomocha rocks. Our team is incredibly… Read more »
Gomocha prioritizes user experience testing to provide its customers with the most up-to-date, high-quality field service platform. We recently conducted a second round of usability testing and gained user feedback on our new innovative design approach. This study round focused on UX-related findings, such as user flow navigation, usability, and user-friendliness. Our team tested various… Read more »
At Gomocha, we understand the importance of frequent user-experience testing to ensure our field service platform is always up to par. We maintain the highest standards to provide our customers with the best technology solutions so they can reveal hidden service efficiencies and win in a service-first world. Our field service platform’s strength relies heavily… Read more »
Many field service organizations experience reduced team efficiency when technicians engage in tasks that don’t fall under their specific responsibilities. This seems to be a common challenge that industry companies face. At Gomocha, our skilled and experienced team is dedicated to solving this issue and other challenges that field service organizations face. Gomocha Team Highlight:… Read more »
Gomocha is pleased to share that we’re testing a new innovative design approach for our field service portal. We aim to make our platform more user-friendly, visually appealing, user-centric, and informative. To ensure we achieve our objectives, we conducted 10 A/B tests related to components of the portal’s new design approach. This included improving the… Read more »
Gomocha is dedicated to helping field service organizations reveal hidden service opportunities and win in a service-first world. The field service platform is the high-quality solution for companies looking to deliver the best possible customer service. The Gomocha team is comprised of motivated and hardworking professionals who are committed to making a positive impact on… Read more »
At Gomocha, we have employees who are second to none in what they do and how they think ahead in the complex, ever-changing field service industry. As a result, we are constantly improving our platform with solutions-driven insights into real-world problems. Gomocha Team Member Highlight: Bastiaan Pierhagen Our Global Onboarding Manager, Bastiaan Pierhagen, leads the… Read more »
As the business landscape continues to evolve rapidly with the help of innovative technological advancements, companies are obtaining and storing an increasing amount of customer data, from contact details to financial information. Companies must keep this data secure to protect it from risks like cybersecurity threats, monetary damages, and expensive penalties. ISO 27001 Certification ISO… Read more »