Trust and Security at the Core
Every day, companies around the world trust Gomocha with their data.
The Gomocha Trust Center is your hub for learning more about our approach to information security, privacy, and compliance.
| SECURITY |
| Gomocha takes ardent measures to secure your data and keep it safe. |
| PRIVACY |
| All data within the Gomocha Platform remains private and protected. |
| COMPLIANCE |
| Gomocha stays on top of regulatory requirements to ensure quality and security. |
Gomocha Security
Gomocha’s data encryption capabilities protect customers’ data and information, keeping it secure and confidential.
Gomocha Privacy
Gomocha takes your privacy and the privacy of your customers seriously.
Read more on Gomocha privacy accountability and our specific Privacy Policies.
Gomocha Compliance
Gomocha takes certifications seriously. We’re continually upgrading our approaches to information security, privacy, and compliance, achieving and maintaining global certifications, including:
SOC 2 Type I
SOC 2 Type II
ISO 27001
Gomocha’s ISO 27001-certified Information Security Management System (ISMS) meets global standards by implementing controls across all areas of information security to ensure the confidentiality, integrity, and availability of customer data.
ISO/IEC 27001:2022
Gomocha’s ISO 27001-certified Information Security Management System meets global standards by implementing controls across all areas of information security to ensure the confidentiality, integrity, and availability of customer data.
ISO/IEC 27001:2019
Gomocha’s ISO 27701-certified Privacy Information Management System protects personal data with enterprise-grade privacy controls, ensuring field service operators can trust their sensitive information is handled securely and compliantly.
White Glove Service
Gomocha provides white glove service, so you deliver the best quality service to your customers.
We take on data security so you can focus on your customer satisfaction.
When it comes to trust, transparency is the only way.
Got questions that aren’t answered here?
Frequently Asked Questions
What is ISO/IEC 27001 certification, and why is it important?
ISO/IEC 27001 is an internationally recognized standard for managing information security. This certification demonstrates Gomocha’s commitment to systematically managing sensitive information and ensuring its confidentiality, integrity, and availability. This certification assures our clients that we adhere to global best practices in information security management.
How does Gomocha maintain its ISO/IEC 27001 certification?
Gomocha undergoes regular internal audits and continuous monitoring of our Information Security Management System (ISMS). We also engage in periodic external audits by accredited certification bodies to validate our compliance with ISO/IEC 27001 standards. This ongoing process ensures that our information security practices remain robust and effective.
What is SOC 2 compliance, and what does it entail for Gomocha?
SOC 2 is a framework developed by the American Institute of Certified Public Accountants (AICPA) that specifies how organizations should protect customer data. It focuses on five Trust Service Criteria: security, availability, processing integrity, confidentiality, and privacy. Gomocha’s SOC 2 compliance signifies that our data management practices meet these stringent criteria, ensuring the protection and privacy of client information.
What is the difference between SOC 2 Type I and Type II reports?
A SOC 2 Type I report assesses the design of an organization’s controls at a specific time, ensuring they are suitably designed to meet trust service criteria. In contrast, a SOC 2 Type II report evaluates the operational effectiveness of these controls over a defined period, typically several months. Gomocha has achieved SOC 2 Type I compliance and is committed to maintaining and enhancing our controls to protect client data continually.
How does Gomocha ensure the security and privacy of client data?
Beyond our ISO/IEC 27001 certification and SOC 2 compliance, Gomocha implements a comprehensive Information Security Management System (ISMS). This includes regular risk assessments, employee training, incident response planning, and deploying advanced security technologies. Our holistic approach protects client data against unauthorized access, breaches, and other security threats.
How can clients verify Gomocha's compliance certifications?
Clients interested in reviewing our compliance certifications can contact our compliance team through the Trust Center’s contact information. We are committed to transparency and will provide the necessary documentation to assure our clients of our adherence to international security standards.
