Most field service leaders are aware that inefficiencies are costing them. But they don’t know where—or how much.
That’s why we built the Gomocha Efficiency Blueprint.
A blueprint sets the foundational plan for a project, construction, or another type of process or operation. The Gomocha Efficiency Blueprint takes it to another level by differentiating essential details to help field service organizations facilitate more efficient operations.
Gomocha’s CEO, Martin Knook, describes the Efficiency Blueprint as our “best practice.”
“Before we start our journey to digitize field service operations, we truly invest and look and get passionate about our customers’ operation,” Knook says. “And understanding our customer operations and their complexities in the field gives us the ability to document what we call a Blueprint — a field service Efficiency Blueprint.”
The Efficiency Blueprint involves a concise, structured process that helps your field service organization spot where you’re losing time and money, prioritize what to fix first, and walk away with a plan you can act on.
The Gomocha team takes the following steps to develop an Efficiency Blueprint for each client:
1. Identify Clear Efficiency Gains
When beginning the process of creating Blueprints, Gomocha identifies clear efficiency gains for your business’s day-to-day operations that can reduce the number of systems and digitize all steps in the field. The Blueprint doesn’t start with technology. It begins with where your operation is stuck—rework, planning delays, unclear job tracking—and works forward from there.
2. Review the Wide Array of Available Efficiencies
The Gomocha team has created our Library of Efficiencies, a growing document that contains optimizations for field service functionalities, such as timekeeping, material registration, and project tasks. Gomocha currently has 43 available efficiencies, and our team uses them as a starting point for understanding your business’s goals and processes. The Blueprint is centered around discovering potential efficiencies in your field service operations.
“These Blueprints will give you a clear path forward on how you, most effectively and efficiently, can digitize your field service processes from beginning to end, from A-Z,” Knook explains.
3. Develop a Real-Life Demonstration for Your Specific Organization
Next, Gomocha’s technology team creates a real-life demonstration using the efficiencies we identify to show you how digitizing your field service operations will look in reality. We then meet with you to walk through the details of your Efficiency Blueprint so you can start leveraging the efficiencies right away.
The efficiencies Gomocha has pinpointed have helped us determine best practices and uncover similarities across different businesses and industries to help your field service company achieve smoother operations.
The Blueprint process enables Gomocha to share practical observations and strategic considerations with your field service organization. It also helps us highlight that field service operations are a critical area of potential efficiency improvements within your company.
Gomocha’s Efficiency Blueprint doesn’t require any prep. It also doesn’t include any fluff—just answers. After Gomocha develops a Blueprint for your field service organization, you’ll go from reactive to efficient in less than five hours. Additionally, the efficiencies we discover will contribute to technician satisfaction within your organization, as techs are equipped to provide more seamless services to customers.
Is your field service organization ready to see what’s hiding in your operations—and how to fix it? Start by taking Gomocha’s FSM Checklist, a 21-point efficiency checklist that helps you discover exactly where your operation is missing opportunities. Then, request your complimentary Efficiency Blueprint.