Today’s modular construction projects are complex endeavors involving many moving pieces (puns and all) among various teams. There is a need for real-time data and flexibility. Standardization is critical for satisfying customers’ demands and aligning with goals. In contrast to this evolution, outdated workflows hinder many modular construction projects.
Outdated processes result in several problems:
Miscommunication
Manual processes, including redundant or incomplete paperwork, miscellaneous spreadsheets, and long email chains, create miscommunication and clutter throughout teams and the organization. Rather than sharing an open, collaborative space, these processes cause silos, breeding isolation. Workers have difficulty accessing updated, relevant information without a centralized system.
Delays
Constantly changing processes and workflows and updating information are common and expected in modular construction. Teams may face delays when outdated processes meet these modern conditions. In outdated processes, implementing changes takes dire time with workers often waiting for updates and facing bottlenecks.
Errors
Manual data entry is involved in outdated processes, which means there is room for human error every step of the way. Furthermore, the lack of real-time updates can cause teams to work with inaccurate information, miss deadlines, and compromise on quality.
Gomocha’s automatic app updates for real-world benefits:
Support Real-Time Task Oversight
In field services, managing tasks across multiple projects often becomes overwhelming.
The Gomocha Planboard prevents this from happening. Now, the entire project landscape is visible at a glance. Tasks, technicians, and timelines are all in one place, so there is no more guesswork about project status or resource allocation.
With this clear oversight, bottlenecks become obvious before they become major delays. Resources are allocated efficiently, and project managers make informed decisions right away. In field services, this all translates into one thing: smooth operations.
The Planboard provides a centralized view of tasks and workflows, enhancing project visibility and resource management. It includes work by location, estimated travel times, field team management, document overview, route plans, subcontractors, and field quotes.
Experience Continuous Process Evolution
We’ve all been there. A new process rolls out, but half the team didn’t get the memo. Or worse, everyone’s working from a different version of the playbook.
That’s where Automatic App Updates in Gomocha save the day.
New safety protocol? Everyone’s got it. Customer’s information changed? It’s right there on the app. Improved quoting process? It’s already on every device.
No more “I didn’t know we were doing it that way now” — just smooth, synchronized operations across the board.
The mobile app features automatic, up-to-date workflows, customer and asset information, registration data, and more.
Adapt Technology to Your Processes (Not the Other Way Around)
One-size-fits-all often fits none. A flexible platform keeps you up-to-date with the latest field services approaches while addressing your organization’s unique needs.
Gomocha’s flexible cloud-based field service management platform supports unique services and processes while maintaining important IT standards.
Support Real-Time Field Communication
Gomocha’s Smart Alert feature sends alerts to key personnel, such as service managers, dispatchers, and technicians, so they’re aware of potential issues. This leads to faster decisions and fixes.
Your organization gains the ultimate flexibility to maintain what makes it unique and competitive.
Remember the old game of telephone where a message gets garbled as it passes from person to person? That’s what field service feels like when everyone’s not connected.
A tech spots a major issue on-site and calls dispatch. Dispatch emails the manager, and the manager tries to reach the account executive. By the time everyone’s in the know, hours have passed, and a slight hiccup has snowballed into a full-blown crisis.
But with Smart Alerts in Gomocha, that game is history. Tech spots an issue? Boom. Key team members get an alert. There is no waiting or phone tag — just a fast, coordinated response that nips the issue. Smart Alerts get timely, essential information to the right people, right when it’s needed. Because in field service, timing isn’t just everything — it’s the only thing.
Streamline Your Service Order Creation
In field service, the clock starts ticking the moment a customer calls. Every fumble with order creation compounds in delays down the line.
With the Order Intake Dashboard in Gomocha, you’ll make time nearly stand still. New customer? Added in seconds. Recurring issue? Asset history is right there. We’re not just talking speed — we’re talking smarts, too.
A smooth start paves the way for a fast finish in field service.
The Order Intake Dashboard creates orders quickly and efficiently, adds new customers/assets, and provides instant access to customer and asset history.
Slow order creation bottlenecks your entire service process. A streamlined intake speeds everything up, from the first call to the final invoice.
Thanks to Gomocha, your company can meet the modular construction demands of today’s customers and avoid slowing down already complex projects by utilizing real-time updates and synchronization across the team.
Read the full Copperberg and Gomocha whitepaper, Modular Construction Meets FSM: A Strategic Blueprint for Enhanced Efficiency and Innovation, for further insights into this informative topic.