IFS Field Service is a powerful but heavy tool for smaller teams, built for large, complex enterprises. One user wrote in a review, “Being so full of features makes it complex to start using the system. The learning curve is difficult to master and will take you and your team quite some time to get used to it.”
Meanwhile, Gomocha delivers enterprise-grade efficiency with faster adoption and lower cost. With Gomocha, your company can easily implement and scale without enterprise overhead.
Easy to Adopt
Hakvoort, a full-service provider in the catering and food service industry, has partnered with Gomocha to achieve enterprise efficiency among the company’s 40 technicians. These techs are on call 24/7, not only to ensure that equipment and furniture of all types are correctly installed, maintained, and monitored, but also to ensure the safe handling of refrigerant fluids and the proper registration of F-Gases.
Thanks to Gomocha, Havoort has access to streamlined digital features, including real-time work order information, equipment, and customer history, as well as all field service processes configured within the Gomocha app.
In addition to Gomocha’s many capabilities, its ease of use, and the efficiencies made possible by its implementation, Hakvoort executives and managers appreciate Gomocha’s proactive, partner-based, collaborative approach when working together.
Built-In Compliance
Gomocha natively handles F-Gas, IoT monitoring, and asset validation. For instance, Netherlands-based Frimex Service uses Gomocha for compliance and tracking.
Frimex is a leading provider of preventive and corrective maintenance for a wide variety of equipment used by retail and commercial food service operations, as well as other hospitality organizations. Frimex’s technicians are trained and certified in accordance with European F-Gas regulations.
After implementing Gomocha, Frimex achieved energy savings, compliance with environmental regulations, and improved workplace safety and hygiene standards, resulting in higher customer satisfaction rates.
Of particular importance to Frimex was the ability to easily customize Gomocha to register all the complex activities related to F-Gases and other refrigerants. This ensured Frimex could keep its promise to customers that the company would always comply with the many hazardous materials regulations.
Scalability Without Complexity
While IFS is heavy, Gomocha fits midsized and large teams seamlessly. Hakvoort now expertly utilizes Gomocha to support back-office staff and field technicians in planning and delivering preventive and corrective maintenance. The company also leverages the platform to guide its project department team in handling all aspects of transporting, placing, and conditioning equipment for use.
Employees are more productive, positioning Frimex for growth and change.
Faster Adaptation to Change
While IFS Field Service can entail slow change cycles, Gomocha’s Designer tools have helped companies like Frimex nimbly adapt over decades of change. This resource reduces errors, minimizes delays, and increases productivity.
Gomocha’s advanced Forms Designer tool enables Frimex to create and share a variety of registration forms that customers request, such as maintenance reports and leak-detection reports, satisfying their need to document activities.
Dynamic Workflow Design tools help the Frimex team create and modify their workflows, thereby optimizing all business processes.
Designer tools also enable Hakvoort to respond quickly to changing market conditions, as staff can adjust mobile processes independently, without requiring external assistance.
Higher ROI for Every Team Size
Because Gomocha is easy to use and helps technicians do their jobs better, faster, and with fewer errors, Hakvoort’s back-office staff quickly accesses complete and accurate information about activities in the field—shortening invoicing-to-payment cycles, improving cash flow, and boosting operating margins.
After implementing Gomocha, Frimex’s field technicians and back-office staff are now highly competent in the processes they handle. The benefits have rippled throughout the organization, including reduced equipment downtime.
A smaller team doesn’t mean a weaker, slower one. Easy adoptability, built-in compliance, scalability without complexity, faster adaptation to change, and higher ROI for every team size are key wins with Gomocha.
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