
Aligning service and finance is crucial for field service organizations that are looking to stay ahead of the competition. By connecting your company’s ERP and financial frameworks, you can avoid siloed data, gain real-time visibility into service costs and performance metrics, and automate manual tasks. This alignment drives informed decision-making, accurate financial reporting, and profitability. Gomocha is designed to optimize your technology ecosystem and customize your data view, enabling your teams to link service and finance for smooth operations.
The new must-have connection in manufacturing: field service and finance. Integration with enterprise resource planning (ERP) and financial systems is a top priority for CFOs and service directors today.
Here are the core benefits that unifying service and finance offer your company:
Avoid Fragmented Finance
Disconnected systems mean data silos, delayed processing and insights, and inconsistent reporting. These lagging and disjointed features make decision-making difficult. Meanwhile, connected systems enable proactive, real-time decision-making across your organization.
Synchronize Service and Financial Metrics
A connected ERP and financial system means service costs, invoices, and profitability become seamless and transparent. Financial dashboards reflect costs, your team can automate invoices, and profitability becomes transparent. The connectedness gives key players a complete picture of your company’s health.
Free Your Team Through Automation
Manual data entry weighs your company down, leading to lost time and diminished strategic potential. Automation enables your team to focus on proactive, strategic planning and optimizing operations rather than managing spreadsheets or scrambling for last-minute changes.
Integrated systems can automate administrative tasks across your organization, including billing capture, expense reporting and approvals, and forecasting and budget updates.
Collect Powerful Real-Time Data
Thanks to real-time data, your company can predict issues before they become costly mistakes. You can adjust budgets according to live performance metrics and predict usage or demand spikes.
Gomocha helps your organization optimize its technology ecosystem and customize its data view.
Adapt Technology to Your Processes (Not the Other Way Around)
Instead of a one-size-fits-all approach, Gomocha’s flexible, cloud-based field service platform supports your business’s unique services and processes while maintaining key IT standards. With Gomocha, your company is equipped with technology that adapts to your needs—instead of you adapting to it. You gain ultimate flexibility to maintain what makes you special.
Tailor Your Service Command Center
Gomocha’s Layout Designer groups and positions order, customer, asset, and registration data according to your organization’s preferences to create your ideal service portal layout.
Generic layouts slow your teams down. Gomocha’s tailored command center speeds up service calls and planning because customer, asset, and registration data are always at a glance, where your company expects them to be from the start.
Field service and finance can no longer operate in a mutually exclusive manner, as integration has become a strategic necessity for organizations looking to stay ahead in a competitive market and a weak economy. Your company can avoid fragmented finances, synchronize service and financial metrics, automate to free your teams, and use real-time data to gain a competitive edge.
Learn how Gomocha can help your field service company connect service and finance. Start your Efficiency Assessment.