Gone are the days of disconnected field service management systems. Integration has become pivotal to success. Without integration with Internet of Things (IoT), enterprise resource planning (ERP), and asset systems, a field service organization risks becoming obsolete. Integration is essential for staying competitive, profitable, and efficient. Integration with IoT, ERP, and asset systems is necessary… Read more »
It’s time to inspect your inspection process, especially for mobile tools. “We don’t admit it easily, but we all know we still use paper in the field because it’s such an easy way to create a standard. In the end, paper is still a very risky way of operating,” Gomocha’s CEO Martin Knook says. Inspection… Read more »
Processes often evolve for many companies. You start in one place with your operation and then begin adding more solutions, including on the field. So, how do you keep track of all that data buildup and make sense of it? Data that your teams integrate into processes enables more seamless and proactive decision-making. Before access… Read more »
Technicians today may have access to technological support for their service requests, but that doesn’t necessarily translate to knowledge gained from historical data access. Evaluating and conducting quality reviews are impossible when inspections lack comprehensive history and various types of forms, potentially from different companies, that are difficult to track. “Having data integration all in… Read more »
Most field service leaders are aware that inefficiencies are costing them. But they don’t know where—or how much. That’s why we built our new Strategic Assessment. An assessment that sets the foundational plan for a project, construction, or another type of process or operation. The Gomocha Strategic Assessment takes it to another level by differentiating… Read more »