It’s a wise adage that even small amounts of housekeeping can go a long way in keeping things shipshape. Likewise, internal and external refining processes can streamline field service operations, improve service-to-cash cycles, and boost service P&L. Improving service P&L is pivotal in our post-pandemic world, which finds inflationary pressures on pricing, economic uncertainty, and other… Read more »
Modernizing field operations through digitalization is key to improving the service-to-cash cycle and service P&L. It’s critical to keep up with mobile workforce management (MWM) capabilities to support data access and better align and improve field service work, parts management and ordering, and customer service. All three are crucially integrated and benefit from digitalization to improve… Read more »