Many companies still perform this critical field service operations as it has been done for many years—printed work orders, phoned instructions, paperwork turned in at the end of the day, data entered in desktop computers, and customer invoices sent through the mail. But manually handling and inputting information hinders the efficiency and accuracy that managers… Read more »
Digitalization empowers technicians and engineers to improve the bottom line and helps companies take the competitive lead. Digital field service management (FSM) systems offer real-time solutions to challenges caused by disruptions to business operations. Digitalization helps break down data for more cost-efficient decisions in the field while technicians and engineers are face to face with… Read more »