Post-pandemic, new standards have been set for many businesses, especially for the healthcare industry. The entire healthcare industry went through an incredibly hectic and chaotic time. There is nothing better than having the healthcare field run correctly and efficiently. As a result, many healthcare companies and facilities are turning to mobile field service solutions to digitize the healthcare field.
It’s tough to imagine why healthcare field services are moving to the digital world, but it makes sense. With people staying home more often, patients need to be able to keep track of appointments, get notified about prescriptions, and more. Customer service should be the top priority in the healthcare field, and field service management software can help.
Case Study with Ascom
Here at Gomocha, we provide high-quality mobile field service solutions for many different industries. Our mission is to make field service management easier for contractors, commercial businesses, and other industries that need their business done in one place. For example, when it comes to the healthcare field, we were able to help Ascom with its field service management.
Ascom Case Study:
- FMP360’s automated scheduling functionality and mobile app guide field engineers as they install and maintain the Ascom solution at customer locations.
- Successfully implemented in the Netherlands and Sweden first, Ascom is rolling out the FMP360 solution to engineers worldwide.
- With FMP360, Ascom field engineers have an always-on and always-connected system that helps them monitor, maintain, and report on the status of Ascom solutions installed at customer locations.
What is Ascom, you may ask?
Headquartered in Baar, Switzerland, Ascom is a global solutions provider focused on Healthcare ICT and mobile workflow solutions. Heavily focused on healthcare, Ascom is also active in other sectors where productivity- and safety-enhancing solutions are critically important. For example, the Ascom Unite Solution is installed in 12,000 hospitals in the healthcare sector, covering 1 million hospital beds and handling 800 million clinical alerts annually.
How Can Gomocha Help Your Industry?
If you want to learn more about the FMP360 solutions for field service management, don’t hesitate to reach out to us. We help industries such as manufacturing, utilities, vending, service providers, and more. Schedule an appointment with a Gomocha expert today!