Customer Portal

Let customers book. Free your team.

The Gomocha Customer Portal gives your customers the power to schedule appointments, check status, and stay informed—without picking up the phone. With real-time availability, branded access, and 24/7 convenience, the portal reduces admin load while improving the service experience.

From appointment booking to quote tracking and asset visibility, this section covers everything you need to configure and manage a modern self-service portal.

Customer Portal: How to promote a contact person to a customer portal user – Overview

• Trouble Shooting-Newly promoted customer portal users are not receiving confirmation emails – Overview
• Customer Portal: Reset User Password – Overview
• Customer Portal: Allow one-time users to log in using credentials linked to their order details – Overview

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