Training Options

Training built around how your team works.

Your operation is unique. Your training should be too.

Gomocha’s in-house training adapts to your environment, processes, and goals. Every session includes real-world examples from your industry, hands-on practice with your data, and expert guidance tailored to your specific challenges.

We skip the generic demos and cookie-cutter approaches. You get practical training that gets your team up to speed fast—and keeps them productive from day one.

Ready to get your team trained right?

Call Intake Pro

Get orders right from the first call.

Half-day training focused on improving service center efficiency. Your team learns to capture calls, create service orders, and group jobs to match your business. The result? Faster intake, fewer errors, smarter scheduling.

What You’ll Learn:

  • Service Order Creation
  • Advanced Order Types (Projects, Multi-Orders)
  • Quick + Advanced Search
  • Time Proposals & Manual Batch Automatic Scheduling
  • Planboard Basics
  • Planning + Order Design
  • Portal Layout Design
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Planner Pro

Schedule faster. Plan smarter. Get more done.

Full-day session building on Call Intake Pro. Learn to design the Planboard around your workflows, use dashboards to monitor jobs in real time, and set up scheduling rules for hands-free planning.

What You’ll Learn:

  • Everything in Call Intake Pro
  • Dashboarding & Notifications
  • Planboard Management & Design
  • Contract, Resource, and Crew Management
  • Schedules and Rosters
  • Equipment and Asset Management
  • Configurators + Portal Layout Designer
  • System Settings (Timezone, Language, Admin Controls)
  • Reporting Issues + Getting Help
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Form Designer Pro

Turn workflows into fast, accurate forms.

Full-day session where your team builds custom questionnaires that adapt to your processes. Perfect for safety, compliance, quality control, and specialized reporting needs.

What You’ll Learn:

  • Purpose & Real Use Cases
  • Questionnaire Creation (Beginner to Advanced)
  • Question Lists, Groups, Publishing
  • Answer Types + Business Rules
  • Standalone vs. Integrated Forms
  • Business Rules
  • Hands-On Design Exercises (Build with Expert Support)
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App Designer Pro

Advanced training – most customers have us handle this work

Make the mobile app yours.

Multi-day training for advanced users who want to tailor the field app experience. Walk through editing workflows, adding new screens, and creating a field experience that fits your operation down to the button.

What You’ll Learn:

  • Gomocha Terminology + App Designer Overview
  • Workflow Creation + Customization
  • App Structure: Screens, Menus, Functions
  • Visualization + Configuration Logic
  • Troubleshooting + Best Practices
  • Hands-On App Design Activities
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Admin Accelerator

Run a tighter system. No IT ticket required.

One-day course giving your admins full control over users, data, settings, and more. We adjust the session based on your call intake setup so your team gets exactly what they need.

Topics Covered (tailored to your setup):

  • Gomocha FSP Overview
  • Portal Layout Designer
  • User Management + Settings
  • Analytics + Reporting
  • Master Data Management
  • Customer Portal Setup
  • Device + Group Management
  • Audit Logs
  • System Settings + Organization-Specific Admin Tools
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