smarter planning

Our intuitive planboard allows your office team to provide dispatch excellence.

fall in love with our features

Location-Based & Skill-Specific

Your planning team can easily assign orders to your field staff and, based on their location, job progress, daily agenda, skill set, and other scenarios decide which technician can best handle the order.

Map View Precision

Everything is clearly arranged on one map so that you have full insight in one view.

Advanced quick search

Immediately increase usability by easily finding crucial objects such as multiple (assets, orders, customers and much more) across the entire platform.

Easy & Flexibility

It will grow and evolve as your organization’s needs change.

Clear Work Order Status

Full insight into an order, real-time and even before it is processed in your back-office systems.

Scheduling and route optimization

With our new integrated engine, organizations now have the option to apply advanced scheduling and route optimization to multiple work orders in advance -incorporating smart algorithmic criteria such as distance traveled, SLA's, skills needed, start/ending location and much more!

360 Planning View

FMP360 offers multiple views for planners and dispatchers to manage planning. Discover our Powerful “Agenda,” Timeline and Map views. Planners can easily switch between the three views in the Portal.

The Gomocha FMP360 portal features an “Agenda” view that helps planners be more accurate and efficient in creating and assigning work orders to field engineers. Planners can also use newly enhanced filters on map view to better find orders and adapt to abrupt dynamic schedule changes.

  • Leverage greater flexibility via our drag-and-drop functionality 
  • As a planner immediately assign individual or batch orders to multiple engineers (i.e. safety meetings)
  • Use intelligent features to automatically dispatch/assign work orders to subcontractor resources and also securely access our user mobile app

Service Scheduling Software

Empower your dispatchers with SIMPLe, smart planning toolS

For many field service organizations balancing and sorting through various types of of critical issues of the work-order lifecycle run the high risk of not optimizing their service delivery efforts to its fullest potential. From handling emerging, critical work orders, to maintaining both customer and employee satisfaction levels and also taking into account optimized routes for travel – all make come together to make scheduling and dispatch one of the most challenging endeavors for all internal stakeholders involved.

See why why a flexible, agile solution that’s easy to adapt is THE key to success. 

Get the right technician to the right job at the right time

Dispatch with FMP360

- 75 %

travel time

Route optimization saves time and money.

 

 

90 %

On-time arrival

Comfortably manage scheduling and dispatching, enabling your technicians to reach each customer on time.

 

> 51 %

efficiency

Automating tasks that require manual labor allows your organization to run effectively.

 

What our customers say...

5/5
“Our interaction with customers is dynamic. The unique Gomocha Workflow Designer allows us to organize our staff immediately when market circumstances change.”
Gerlof Lagerweij
CFO Jaski
"Gomocha continuously improves the functionality of her FMP platform. This is the reason we wanted Gomocha to be our partner, to jointly improve the service provided to our customers."
Ben de Haan
Manager Service & Repair, Bercomex

Grow your field service operations

Contact us today and learn how we can help your business succeed!