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Hands-On Training FMP360 Questionnaire Designer

December 2, 2019

Registration is open for the January 2020 training!

In case you’re not familiar with the many facets of Questionnaire Designer, we are happy to share this important news: we are now offering a hands-on Questionnaire Designer Training to expand your depth of knowledge about all the ways that you can design – and redesign – questionnaires.

In this training session, you will learn that questionnaires are useful for more than discovering what customers think about their experience with your field technicians. They can also let you create inspection forms to register and track assets or installations and much more.

For hands-on instructions on how to capitalize on all the important features in the FMP360 Questionnaire Designer, register for an in-depth training session!

Gomocha is sponsoring Field Service Europe

November 4, 2019

And here’s a 25% off discount code for you to use

WBR Research will host Field Service Europe in Amsterdam, the Netherlands, on December 10-11, 2019, and we’re looking forward to once again sponsoring this important cross-industry field service event.

In years past, we’ve sponsored, attended and been impressed by all the inspirational and educational content presented at Field Service Europe, and we expect this year will be no different. We’ll attend think tanks, roundtables and workshops – and at break-out sessions and cocktail receptions, we’ll rub elbows with industry thought leaders, explore collaborative relationships with partners and peers, enjoy a few cold beverages; and engage in lively conversations with attendees. Join us!

Register here and use code FSEU19GO for a 25% off discount.*

* Exclusive for Field Service companies

Canon Business Center Innovates with FMP360

September 19, 2019

Canon Business Center Netherlands — a new FMP360 user — is a shining example of a true client-driven organization.

The Gomocha Team is proud to announce a collaborative new partnership with Canon Business Center Netherlands. With FMP360, Canon Business Center Netherlands enables its clients to place and follow service requests, update information in the portal, and fill in forms to provide feedback on the service they receive. The service desk will benefit from not only an advanced planning functionality, but also FMP360’s built-in flexibility, which will allow Canon Business Center Netherlands to update the platform and app themselves quickly and easily, ensuring that it will always be ready to adapt to shifting market demands.

FMP360 and Exact Online Integration Now Available

September 5, 2019

Small and medium-sized enterprises (SMEs) can seamlessly integrate their field service and accounting solutions.

We’re excited to announce that Exact Online users can now connect their account with Gomocha’s FMP360 field service solution at an enterprise level. Field Service Management has never been easier!

Release 4.2: Enhancements, Upgrades and Improvements

August 23, 2019

We are pleased to announce that FMP360 Release 4.2 has new and improved features and functionality to make sure your teams in the field – and in the back office – have what they need to succeed. Some of the enhancements were requested by customers to streamline their processes and procedures, and others were made because our second-to-none developers and implementation specialists consider them important for all FMP360 customers as they seek to improve productivity and prepare for the future. Have a look at the important enhancements you will see in FMP360 Release 4.2.

Gomocha Listed as a “Representative Vendor” in a recent Gartner Market Guide Report

July 22, 2019

Gomocha is mentioned in the Gartner Customer Service Technology Vendor Guide, 2019 as an innovative vendor in the Key Customer Service Technology sector, and it’s because of the Gomocha FMP360 solution. Because of the feedback we routinely receive from customers, we have always known that FMP360 is a powerful, future-ready field mobility platform. And now, Gartner, Inc., the world’s leading technology research and advisory company, recognized Gomocha for the role it plays in the Field Service Technology Market.

RENDO Netwerken Steps Up to FMP360 Release 3.11

Gomocha customer RENDO Netwerken (gas and electricity networks) began using FMP360 three years ago, and the company recently upgraded to FMP360 Release 3.11 to take advantage of all the features and functionality it has to offer. About thirty RENDO engineers will work with the latest version of the FMP360 App and Mid-Office to broaden the reach and scope of RENDO’s planning and customer service initiatives.

Gomocha is a proud sponsor again, so plan to visit us at Field Service Palm Springs 2019.

April will be here before you know it, so book your flight and register for Field Service Palm Springs 2019 – then start making plans to be engaged, inspired and motivated. From Tuesday April 23 to Friday April 26, 2019, you’ll have plenty of opportunities to meet and greet your peers, learn from field service industry leaders, and listen to inspiring speakers as they present keynotes and participate in workshops.

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Contact us today and learn how we can help your business succeed!

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