Case Studies

Learn how our customers succeed with Gomocha's FMP360.

Case Studies

Our Customers See Amazing Results

We don’t mean to boast about it, but the team at Gomocha is extremely proud to call ourselves specialists in field service management. Read more about how our customers are thriving with FMP360.  

Frimex

Over 8,000 retail and commercial foodservice and other hospitality organizations rely on Frimex Service to ensure that their systems run optimally and in regulatory compliance 24/7.

Strukton

With the FMP360 solution, Strukton Worksphere has a tool that streamlines all its current workflows and processes and a mobile app that field technicians can use to register time and materials.

KOMA

With the robust digital solution provided by FMP360, KOMA improved the efficiency of the entire field services operation and streamlined its F-Gas and refrigerant fluids registration.

Stulz

FMP360 has improved engineers’ efficiency in the field and reduced the number of errors in their reporting to the back office, ensuring that customers are well-served.

Arodo

With FMP360, Arodo knows that its service teams are well-equipped and available around the clock, and it can confidently guarantee the work performed by technicians.

Geveke

Geveke’s customers need assurance that they have 24/7 access to engineers in the event of equipment failure or other emergencies. With FMP360, Geveke provides that assurance.

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Hakvoort

Hospitality industry customers are not nine-to-five workplaces, and neither is Hakvoort’s operation. Technicians are on call to deal with technical malfunctions that can occur at all hours.

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Bercomex

The Bercomex mission is to avoid any equipment downtime, because customers need reliable, continuous operation of their floral-processing machines.

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Koelweb

Koelweb required a solution in the cloud to minimize IT costs on-premise as well as a solution that interfaces with Koelweb’s existing ERP (ExactOnline). All this offers FMP360.

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Selecta

FMP360 enables field technicians, planners and call-intake specialists to work more efficiently and with fewer errors and delays.

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Ascom

A fully automated scheduling and a mobile app streamline processes by enabling engineers to install and maintain the Ascom solution at customer locations, track the hours spent on-site, and report work order details.

“Our interaction with customers is dynamic. The unique Gomocha Workflow Designer allows us to organize our staff immediately when market circumstances change.”
Gerlof Lagerweij
CFO Jaski
"Gomocha continuously improves the functionality of her FMP platform. This is the reason we wanted Gomocha to be our partner, to jointly improve the service provided to our customers."
Ben de Haan
Manager Service & Repair, Bercomex

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