How the Healthcare Field Can Benefit from Mobile Field Service Solutions

Healthcare worker at appointment with patient

Post pandemic, new standards have been set for many businesses especially for the Healthcare industry. The entire Healthcare industry went through an incredibly hectic and chaotic time, and there is nothing better than having the healthcare field running properly and efficiently, which is why many healthcare companies and facilities are turning to field service management software to digitize the Healthcare Field.

It’s tough to imagine why healthcare field services are moving to the digital world, but it makes sense in the current times. With people staying home more often, it’s important for patients to be able to keep track of appointments, get notified about prescriptions, and much more. Customer service should be at the top of the priority in the healthcare field, and field service management software can help.

Case Study with Ascom

Here at Gomocha, we provide high-quality field service management software for many different industries. Our mission is to make field service management easier for contractors, commercial businesses, and other industries that need to have their business done in one place. When it comes to the healthcare field, we were able to help Ascom with their field service management.

Ascom Case Study:

·        FMP360’s automated scheduling functionality and its mobile app guide field engineers as they install and maintain the Ascom solution at customer locations.

·        Successfully implemented in the Netherlands and Sweden first, Ascom is rolling out the FMP360 solution to engineers worldwide.

·        With FMP360, Ascom field engineers have an always-on and always-connected system that helps them monitor, maintain, and report on the status of Ascom solutions installed at customer locations.

What is Ascom you may ask?

Headquartered in Baar, Switzerland, Ascom is a global solutions provider focused on Healthcare ICT and mobile workflow solutions. Heavily focused on healthcare, Ascom is also active in other sectors where productivity- and safety-enhancing solutions are critically important. In the healthcare sector alone, the Ascom Unite Solution is installed in 12,000 hospitals, covering 1 million hospital beds and handling 800 million clinical alerts annually.

How Can Gomocha Help Your Industry?

If you want to learn more about the FMP360 solutions for field service management, don’t hesitate to reach out to us. We help industries such as manufacturing, utilities, vending, HVAC, service providers, and more. Schedule an appointment with a Gomocha expert today!


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