Case Study

With FMP360, Frimex Service field technicians and back office staff alike are more productive throughout their work day, and less likely to make errors or cause delays.

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For many years, Frimex Service used a manual, paper-based solution, which often caused delays and errors in in the field as well as in the back office. This inefficient system resulted in lost productivity, customer dissatisfaction and prolonged invoice-to-payment cycles, so in the early 2000s, Frimex migrated to a Gomocha digital platform (a precursor to FMP360) to support their management and planning processes.

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