User Groups Can Provide Great Feedback - And Can Also Be Fun!
30 Jan 2017
User Groups Can Provide Great Feedback - And Can Also Be Fun!30 Jan 2017
Our December 2016 FMP360 User Group event attracted 22 customers at 3D makerszone in Haarlem, the Netherlands. It was an ideal environment for collaboration, innovation and discussion of SMART industries.
Customers in attendance joined our Roadmap 2017 program and expressed their commitment to future “shoulder to shoulder” development of FMP360. We were impressed at their level of involvement – and we are most appreciative!
During the afternoon, our product development team explained FMP360’s new features and capabilities and shared field service market developments, with special attention given to the growing trend toward servitization. Breakout sessions allowed customers and FMP360 developers to interact on topics such as:
- Improvements in subcontracting relationships
- Intuitive management dashboards
- Relevance of IoT in field service
- Improvements in user friendliness of the FMP360 app
- New planboard capabilities
Our User Group 2016 provided everyone with a great many inspiring ideas for FMP360. We’ll certainly repeat this event in 2017 and will provide feedback from all participants. A number of features suggested by users during this and future events will be integrated into FMP360. Gomocha is planning for eight releases to FMP360 throughout 2017.