Fri-Jado Super Services Implements FMP360
30 Aug 2016

Fri-Jado Super Services Implements FMP360

30 Aug 2016

On June 22, 2016, Fri-Jado began deploying Gomocha's Field Mobility Platform FMP360 to take its service and maintenance capabilities to the next level.

The Fri-Jado Service Network provides global coverage from offices located throughout the world. The network provides direct access to qualified technicians who have participated in hands-on service training. The trained Fri-Jado technicians provide in-depth assistance with installation, operation and maintenance of Fri-Jado equipment.

Fri-Jado combines the manufacture of high-quality products with outstanding customer service. Company technicians and support staff understand and emphasize the importance of customer care by delivering informed, tailor-made advice along with attentive, post-sales service.

With FMP360, Fri-Jado’s experienced technicians receive detailed information about the issues to be resolved before they go into the field to service machines or modify information about assortment and prices, to satisfy customer requests. That saves time. And that's good for business owners who have no time to lose.

Ton Vroon, Corporate Procurement Manager at Fri-Jado Group remarked: “Our interaction with customers is dynamic. Customers and their needs differ in type of services and activities. The unique Gomocha Workflow Designer allows us to immediately organize our employees as customers’ needs change.”

About Fri-Jado

Products

Our product portfolio includes commercial rotisseries, multisseries, combi steamers and merchandisers – all of which are efficient, reliable and appealing systems that enable our customers to offer mouthwatering fare to their customers on a daily basis.

Customers

The customers that experience our first-class equipment and services are world-leading supermarket organizations, convenience stores and fast-food restaurants – as well as butcher shops, bakeries and gasoline service stations.

International Distribution

All products are marketed through an international network of sales offices and distributors. Fri-Jado has sales offices in The Netherlands, United Kingdom, USA and China. Besides our own sales offices, Fri-Jado works in combination with a distribution and service network that encompasses more than 70 countries around the world. Together we strive to deliver the highest standards of representation and service.

Research & Development

Fri-Jado has its own research and development department that is constantly developing new, safe and eco-friendly technology. To maintain the balance between technology and food, Fri-Jado uses the expertise of food technologists, who keep a close eye on the culinary aspects of product innovations.

Quality Assurance

Fri-Jado is an ISO 9001:2000 certified company. All products meet the same high quality standards (e.g. CE, UL, NSF), allowing you to comply with HACCP.

Service

At Fri-Jado, we combine the manufacture of high-quality products with outstanding customer service. We understand and emphasize the importance of customer care by delivering informed, tailor-made advice along with attentive post-sales service.